Coronavirus changing the way shoppers receive their online orders
March 17, 2020
As social distancing measures ramp up, retailers are being urged to accommodate shoppers’ choice to select a convenient drop off locations for parcels such as a porch, garage or shed.
Delivery companies are urging customers to provide a ‘safe place’ on all delivery instructions to minimise contact between delivery drivers and customers.
Following the Government’s tougher stand on social distancing, the home delivery expert ParcelHero is urging everyone to consider alternatives to having drivers enter peoples’ home to make deliveries, to reduce the spread of Covid-19.
This is particularly prevalent as online orders ramp up in the wake of reduced social movement.
Says ParcelHero’s Head of Consumer Research, David Jinks MILT:
“As the big switch from store shopping to home deliveries takes place, the front door becomes the front line in the war against the coronavirus. Couriers, mailmen and home delivery drivers are minimising physical contact with people as much as possible, such as by changing their proof of delivery signature requirement, but shoppers can play their part in minimising contact.”